350 jobs axed as Barclaycard makes decision to close call centre

BARCLAYCARD yesterday confirmed the closure of a call centre in Glasgow with the loss of some 350 jobs.

Most of the work of loan centre Barclays Partner Finance in Glasgow will move to Cardiff this summer. Staff will be offered transfers to other parts of the Barclay Group, including Barclays Wealth in Glasgow.

New positions will be created at other UK centres, resulting in the net loss of around 50 jobs, the company said.

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Neil Radley, managing director of International Consumer Lending at Barclaycard, said: "This has been a difficult decision to make and I understand how hard it is for our colleagues here in Glasgow.

"I've spoken to them to explain our plans and to tell them about the comprehensive package of advice and support we'll make available.

"We've spent time consulting with our people as well as other interested parties here in Glasgow, and around the UK, before making our final decision.

"Barclaycard is constantly reviewing how we work and although this is tough, it will ultimately ensure we can use resources more effectively and efficiently."

The Glasgow operation, at Academy Park in Pollokshields, handles loans arranged at the point of sale in shops.