Post Officious?
I am now quite curious to know what George Byron (Letters, 18 December) was posting that he couldn’t tell the assistant what the package contained when she asked, as required.
I don’t think he would have needed to be terribly specific, in that he could have said “clothing” rather than “navy blue long johns size XL” or whatever it was. Or written it on a piece of paper if he didn’t want the rest of the queue to hear.
The Post Office staff must be fed up enough at this time of year with queues of sometimes grumpy customers who all think their parcel is the most important thing. The assistant was only asking what she has been told to ask. What happened to Christmas goodwill?
Anne Hamilton